Adashi FirstResponse MDT for FIREHOUSE Software Mobile
Adashi Systems will take responsibility for the FH Mobile Response and Command products
Welcome to FIREHOUSE Software Mobile Response and Command customers! We are excited to welcome you into the Adashi Systems network.
Recent communications from Adashi should have informed you that the current FH Mobile Response and Command products were created by and are powered by Adashi. With the purchase of FIREHOUSE by ESO, all FH Mobile Response customers will become Adashi customers.
Please check this page and watch for future communications about updates to the current FH Mobile Response product.
Effective immediately Adashi will handle all customer service, technical support requests, billing, and contracts. If you are currently in the renewal process with ESO, please continue as planned. Moving forward, FH Mobile Response customers will be billed directly from Adashi when a support contract is due. Your license and registration information will remain the same. We hope that the following page provides you with valuable information.
Adashi Systems Customer Resources
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Adashi Systems will handle existing and future FH Mobile Response and Command support requests. Support is available via online support ticket, email, and phone. Customers with an active support contract have unlimited telephone and email access to Adashi technical support engineers during regular business hours 9:00 AM to 5:00 PM ET, Monday through Friday, excluding holidays. Visit our support page for more information.
Adashi offers a variety of training materials and formats to suit your department’s needs. While our software is designed to be user-friendly and intuitive, we always want our customers to feel comfortable using our products. Contact us to request a web demo with one of our representatives, access product training videos, or request a custom training program for your department. Our Community Forums and Knowledge Base are also available for all to use.
Check out our FAQs for additional information.
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