FAQs

What IT infrastructure does Adashi require?

Adashi RollCall and Adashi LiveView are web-based solutions that can be accessed from any browser on an Internet-enabled device. These products do not require additional hardware or other components. Adashi FirstResponse MDT and Adashi C&C require a few additional components:  a tablet, computer, or tough book running a MS Windows operating system and a communication device such as a cell card (for access to online weather data and the Adashi Server). Adashi FirstResponse MDT also requires a GPS receiver for [...]

By |2018-06-05T14:45:12-04:00May 29th, 2018||0 Comments

Does Adashi run on iPads and Android devices?

Adashi RollCall and Adashi LiveView require no additional hardware and can be used on all operating systems and browsers. Adashi RollCall also has a mobile application available for download for iOS and Android devices. Adashi FirstResponse MDT and Adashi C&C require a computer or tablet with a Microsoft Windows operating system, such as a Microsoft Surface. At this time, our response and command products do not run on iPads or Android operating systems, but releases on those platforms are being [...]

By |2018-06-05T14:55:33-04:00May 29th, 2018||0 Comments

Will Adashi work with touchscreen computers? Will it work with keyboard and mouse? What functionality is best supported and realistic for field use?

Yes, all four Adashi products can be used on either a touchscreen or keyboard and mouse set up. The interface of our programs is designed for everyday use as well as worst case scenarios. Our incident response and command products specifically were designed to function easily via touchscreens for rugged field use, such as bouncing around in a truck. Touchscreen laptops, tough books, and tablets can be used to run Adashi C&C and Adashi FirstResponseMDT.

By |2018-05-29T10:02:25-04:00May 29th, 2018||0 Comments

Can I move Adashi to a new computer?

Adashi RollCall and Adashi LiveView can be accessed from any computer – simply log in using your credentials. The process for Adashi FirstResponse MDT and Adashi C&C is slightly different. Please see below for step-by-step instructions on moving these systems to new computers. Run "ADASHI Registration" on the OLD computer and select the "Transfer Out Authorization" option.  This will prompt the user to set a name and password associated with this license transfer.  (Remember these as they will be required [...]

By |2018-06-08T09:34:32-04:00May 29th, 2018||0 Comments

Can Adashi’s products interface with my dispatch provider or Computer Automated Dispatch (CAD) System?

Adashi’s incident response and command products can interface one-way with most leading CAD providers. For most dispatch systems, the Adashi server simply receives dispatches and other messages from the CAD system and does not send anything back to CAD. For two-way connections and other specific questions, please consult us directly at info@www.adashi.com.

By |2018-05-29T09:59:27-04:00May 29th, 2018||0 Comments

Does Adashi provide Automatic Vehicle Location data so that I can track members of my team, vehicles, and resources?

Yes, Adashi’s incident response, incident command, and live incident mapping software can display AVL data for all dispatched units. GPS units are not included in the Adashi software package, but departments can purchase either wired or Bluetooth GPS units to connect with Adashi’s software.

By |2018-05-29T09:58:31-04:00May 29th, 2018||0 Comments
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