General FAQ

What IT infrastructure does Adashi require?

Adashi RollCall and Adashi LiveView are web-based solutions that can be accessed from any browser on an Internet-enabled device. These products do not require additional hardware or other components. Adashi FirstResponse MDT and Adashi C&C require a few additional components:  a tablet, computer, or tough book running a MS Windows operating system and a communication device such as a cell card (for access to online weather data and the Adashi Server). Adashi FirstResponse MDT also requires a GPS receiver for [...]

By |2018-06-05T14:45:12-04:00May 29th, 2018||0 Comments

Does Adashi run on iPads and Android devices?

Adashi RollCall and Adashi LiveView require no additional hardware and can be used on all operating systems and browsers. Adashi RollCall also has a mobile application available for download for iOS and Android devices. Adashi FirstResponse MDT and Adashi C&C require a computer or tablet with a Microsoft Windows operating system, such as a Microsoft Surface. At this time, our response and command products do not run on iPads or Android operating systems, but releases on those platforms are being [...]

By |2018-06-05T14:55:33-04:00May 29th, 2018||0 Comments

Will Adashi work with touchscreen computers? Will it work with keyboard and mouse? What functionality is best supported and realistic for field use?

Yes, all four Adashi products can be used on either a touchscreen or keyboard and mouse set up. The interface of our programs is designed for everyday use as well as worst case scenarios. Our incident response and command products specifically were designed to function easily via touchscreens for rugged field use, such as bouncing around in a truck. Touchscreen laptops, tough books, and tablets can be used to run Adashi C&C and Adashi FirstResponseMDT.

By |2018-05-29T10:02:25-04:00May 29th, 2018||0 Comments

Can I move Adashi to a new computer?

Adashi RollCall and Adashi LiveView can be accessed from any computer – simply log in using your credentials. The process for Adashi FirstResponse MDT and Adashi C&C is slightly different. Please see below for step-by-step instructions on moving these systems to new computers. Run "ADASHI Registration" on the OLD computer and select the "Transfer Out Authorization" option.  This will prompt the user to set a name and password associated with this license transfer.  (Remember these as they will be required [...]

By |2018-06-08T09:34:32-04:00May 29th, 2018||0 Comments

What happens if the Adashi software loses internet connectivity in the field?

Adashi’s response and incident command products are designed to provide you the information you need, regardless of Internet connectivity. Unlike some of our competitors, these two products are not cloud-based. Instead, data is stored on the local system. If the internet goes down, all the mapping and navigation features continue to function perfectly. Commanders and firefighters can still access pre-plans, databases, guidance, checklists, marked points of interest, fire hydrant data, and reports with complete functionality. Incident information from dispatch and [...]

By |2018-06-05T15:10:39-04:00May 29th, 2018||0 Comments
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