Overcoming the Hurdles of Fire and Police Software Implementation

To improve your agency’s operations, many industry experts advise departments to implement software. However, implementing these systems can seem costly, complicated, time-consuming, and downright difficult. Below, we’ll discuss some of the common issues that departments face when they begin the process of implementing fire and police software and how you can best overcome these challenges. No One is In Charge Although your Chief may run the department, he/she often doesn’t take the lead role on implementing public safety software. [...]

By |2019-07-30T10:37:39-04:00September 16th, 2019|Incident Command, Response|0 Comments

Are Your Emergency Response Systems Ready for a Major Disaster?

When a catastrophic weather event comes to your jurisdiction, is your agency prepared to handle it? Many department leaders would probably say “Yes”, but their emergency response systems may actually be behind the times. Many technological advances now help first responders and crews better handle and contain incidents during a major weather disaster or other catastrophic event. Below, we’ll expand on several of the tech areas agencies across the world are falling short when it comes to large-scale emergencies. [...]

By |2019-07-22T13:28:33-04:00August 7th, 2019|Response|0 Comments

The Key Benefits of Public Safety Apps

Increasingly, companies are creating mobile applications for the emergency services industry. What benefits can these public safety apps bring to first responders and the general public? Below, we will explore how apps are affecting public safety operations and why they’re growing in popularity. What Are Public Safety Apps? Public safety apps are any computer software program designed to assist emergency responders and other public safety personnel. Currently, there are public safety apps designed for a variety of different uses. [...]

By |2019-07-22T13:00:04-04:00July 22nd, 2019|Response|0 Comments

How Incident Dashboards Affect Situational Awareness and Turn Out

Many public safety departments are implementing incident dashboards to display important information to everyone in the agency. Dashboards are often mounted publicly in the station on a television or computer monitor. This allows responders from all ranks and positions to learn about active incidents. There are many different styles of incident dashboards available, displaying everything from active incident details to real-time weather data. Here, we’ll briefly touch on some of the benefits that incident dashboards can bring to public [...]

By |2019-06-14T09:26:23-04:00June 14th, 2019|Response|0 Comments

3 Myths About Emergency Response Software

When it comes to public safety technology, there are many misconceptions. These ideas can make public safety leaders hesitant to adopt new technology, because they’re worried about risks and poor results. Here, we’ll address three of the most common myths that we generally hear about emergency response software. Myth 1: Emergency response software will slow down response times because my team doesn’t know how to use it. During an incident, every second matters. Some public safety agencies are concerned that technology [...]

By |2019-03-20T11:54:31-04:00March 21st, 2019|Response|0 Comments

How Visual Data Impacts the Fire Service

When dealing with emergency incidents, public safety commanders and first responders often have to make split-second decisions. While most fire and police departments communicate via radio, having access to visual information can help agencies manage and respond to incidents more effectively. According to a 2014 study published by MIT, neuroscientists found that the brain can process images that your eyes see for as little as 13 milliseconds. These findings match other data that suggests humans can identify and understand [...]

By |2019-02-12T11:04:01-05:00March 7th, 2019|Response|0 Comments

What Does Situational Awareness Mean in 2019?

Research indicates that enhanced situational awareness helps emergency responders more efficiently and safely perform their duties. As terms like “big data” enter the public safety industry, what does this mean for first responders and how can it affect situational awareness?  What kind of information can responders gain from digital technology, and which information sources are relevant for response?   In the following article, we will explore what modern situational awareness looks like and how the industry is changing the way responders can access [...]

By |2019-01-23T15:02:57-05:00January 23rd, 2019|Response|0 Comments

3 Common Shortcomings of Mobile Data Terminal Software

When departments look to update their mobile data terminal software, there are many options on the market to choose from. However, not all MDT software has the same capabilities. As you research options, it's important to consider the most critical information required to start a response. Where is the incident located? How do we get there? What kind of incident are we responding to? Different software providers handle these key pieces of data in unique ways. When choosing the [...]

By |2018-07-06T16:22:30-04:00June 11th, 2018|Response|0 Comments

Why Public Safety Interoperability Starts in Your Own Department

Data and interoperability are big buzz words in the public safety industry.  Can police communicate with local firefighters?  Do neighboring jurisdictions use the same procedures for mutual aid scenarios? Many industry experts are exploring how neighboring stations and different agencies work together. In the past,  public safety interoperability focused on how separate organizations communicated with each other. Now, new definitions define interoperability as “the ability of a system to work with or use the parts or equipment of another [...]

By |2018-10-31T10:55:01-04:00April 23rd, 2018|Response|0 Comments

Why We’ve Chosen a Radical New Design for Our MDT Response Software

Public safety agencies of all types use MDT response software to respond to incidents and manage emergencies effectively. A mobile data terminal or mobile data computer (MDT/MDC) gives first responders important information about the incidents they are responding to, before they even arrive at the scene. With an interface to dispatch and emergency call centers, the MDT gives responders access to crucial real-time data as the incident changes or progresses. Armed with this information, responders can plan strategy while [...]

By |2018-07-06T16:34:20-04:00January 18th, 2018|Response|0 Comments